Describe the issue
Call or use the form with device type, symptom, and urgency.
Pop-ups, hijacked browsers, fake antivirus, and encrypted files — cleaned with a data-first process for homes and small offices.
Visitors usually arrive with a specific problem. We match the fix to the symptom.
We identify infection type, secure important files, remove malware, patch the entry point (browser, email, remote tool), and verify the machine is safe for banking and work again.
If ransomware is active, we stop the spread and coordinate recovery options — including partners for deep decryption/recovery when needed.
Call or use the form with device type, symptom, and urgency.
We check hardware, software, and data risk before recommending a path.
Clear quote first. Then onsite, remote, or drop-off repair.
Residential diagnostics from $65. Business work quoted before we start.
Usually yes. We avoid destructive wipes unless the system is unrecoverable and data is already secured.
Related. Active encryption emergencies may need specialized response — we triage both.
Simple adware can be same-day; deep infections take longer.
Phone-first for emergencies. Short form for everything else.