Describe the issue
Call or use the form with device type, symptom, and urgency.
Transparent ranges for diagnostics, virus cleanup, upgrades, and onsite visits — so you know what to expect before you book.
Most Atascocita computer repair starts with diagnostics $50, then the final quote depends on the symptom, parts, onsite time, and whether data recovery is involved. A clear diagnostic should come before repair work, especially when Kingwood or Atascocita data is at risk.
| Symptom | Likely cause | Safe first step | When to call |
|---|---|---|---|
| Slow computer | Startup load, storage pressure, malware, or failing drive | Check storage and backups first | If it clicks, freezes, shows pop-ups, or files are missing |
| Won't turn on | Charger, battery, power supply, board, or drive fault | Try one known-good outlet and charger | If there is no power or important files are on the device |
| Virus pop-ups or redirects | Malware, adware, or support scam software | Stop remote sessions and avoid password entry | If email, banking, or business accounts were exposed |
| Files missing or drive asks to format | File-system damage or failing storage | Stop writing new files to the drive | Before scans, formatting, or Windows reinstall attempts |
Visitors usually arrive with a specific problem. We match the fix to the symptom.
| Service | Price | How it works |
|---|---|---|
| Onsite service, residential | $50/hour | One-hour minimum, then billed by the time used. No separate diagnostic fee — we start working when we arrive. |
| Pickup & remote diagnostic | $25 | We collect the device, diagnose it off-site, and bring it back. Diagnostic only. It is already discounted, so it is not credited toward repair. |
| Standard diagnostic (drop-off or bench) | $50 | Credited toward your repair when you approve the work. |
| Repair labor | $50/hour | Same rate onsite, remote, or on the bench. Parts are quoted separately at cost. |
Business and multi-device work is quoted before it starts. You approve any paid repair before it begins.
Onsite residential work is $50 per hour with a one-hour minimum and no separate diagnostic fee. A drop-off or bench diagnostic is $50 and is credited toward your repair once you approve it. If we pick the device up and diagnose it remotely, that is $25, diagnostic only. Virus cleanup and hardware parts vary by depth and model; parts are quoted at market cost.
Beware flat “$99 fixes everything” ads. Honest shops diagnose first because symptoms overlap. You approve before paid repair work begins.
Call or use the form with device type, symptom, and urgency.
We check hardware, software, and data risk before recommending a path.
Clear quote first. Then onsite, remote, or drop-off repair.
Onsite is $50/hour with no diagnostic fee. Drop-off diagnostics are $50, credited toward approved repair. Business work quoted before we start.
Onsite residential work is $50 per hour with a one-hour minimum and no separate diagnostic fee. A drop-off or bench diagnostic is $50 and is credited toward your repair when you approve the work. Pickup with a remote diagnostic is $25, diagnostic only.
Scoped by hours, devices, and urgency.
Separate when lab work is required — we coordinate that path.
Phone-first for emergencies. Short form for everything else.
Use secure Stripe checkout for a pickup diagnostic or onsite service deposit, then Atascocita IT confirms the next step.